EMT Practice Test

1. Question Content...

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Question1: A network administrator is attempting to access the firewall while inside the datacenter. Which of the
following peripherals must be connected to do so?

Question2: Which of the following connector types is used to terminate household telephone cabling?

Question3: A technician has noticed that when at company headquarters the laptop connection to the Internet is more
responsive than when using the company-provided phone as a hotspot. The technician updated the
drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct.
Which of the following configurations could cause the decreased performance?

Question4: A technician is troubleshooting network connectivity issues after a new wireless router was installed in an
office. Users who connect to the new router are unable to access LAN resources. Which of the following is
the MOST likely cause of the issue?

Question5: A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID
10 and has dual GPU cards. The user states that the same application runs faster on an identical
workstation.
Which of the following should the technician perform FIRST to troubleshoot the problem?

Question6: A network administrator must install a device that will proactively stop outside attacks from reaching the
LAN.
Which of the following devices would BEST meet the organization's needs?

Question7: Some users are unable to access the Internet form their workstations. A technician runs the ipconfig
command on one of the workstations and sees the following:

The technician pings 8.8.8.8 and gets no response. Next, the technician pings 192.168.1.1 and gets no
response. The technician is able to successfully ping an adjacent workstation but cannot ping the print
server on the floor below. Which of the following is the MOST likely cause of the Internet connectivity issue
in the office?

Question8: A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know
how much it will cost.
Which of the following steps should the technician take NEXT to verify if the device is repairable before
committing to a price? (Choose two.)

Question9: The graphics has an issue with printing certain files. The printer does not print the complete image on
larger files. A technician verifies the network speed of the printer is set to 1GB and that regular text files
print without issue. Which of the following is the MOST likely cause of this problem?

Question10: A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and
navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by
name but gets no reply. The technician then pings its IP address and gets a reply.
Which of the following commands will MOST likely resolve the issue?

Question11: A technician is talking to end users about the specifications for an upgraded application server. The users
of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they
would like the performance of the application to improve over the previous server in any way possible. The
previous server running RAID 5.
Which of the following RAID solutions should be implemented in this scenario?

Question12: Company management wants to be able to give users the ability to work remotely during periods of bad
weather. Which of the following should be enabled to allow the workforce to do this?

Question13: A user is connected to a docking station with an optical drive and is trying to back up personal files to
removable media, but is encountering write errors. Which of the following is MOST likely cause of the
errors?

Question14: A user is experiencing email problems and explains to a technician that all emails with graphics or images
do not display the graphics.
Which of the following configurations would correct this behavior?

Question15: Which of the following devices performs forwarding decisions based on MAC addresses?

Question16: After upgrading a smartphone's OS, Joe, a user, reports the smartphone no longer connects to his
automobile automatically when near it, Joe, restarts the smartphone, but the problem persists. Which of
the following should a technician do NEXT to restore the previous functionality?

Question17: A user is having a problem with printing a specific document type.
The network printer OCP shows that the printer is online with no errors. Other users are not having the
same issue. The user sends the document to another printer and the document prints.
Which of the following should a technician do FIRST in troubleshooting the problem?

Question18: Which of the following cable types should be used to connect a cable modem to a SOHO router?

Question19: A user purchases a wireless printer and sets it up in an office. The user installs all necessary software for
the printer on the computer and connects the printer to the guest wireless network. However, when the
user attempts to print to the printer, nothing happens.
Which of the following will resolve the issue?

Question20: A technician is setting up a printer for a small office that does not have an RJ-45 jack. The users'
computers are all in the same workgroup and are connected physically to the same network switch. The
technician needs to make sure all users can print to the new printer through the switch. Which of the
following should the technician configure?

Question21: In a virtual environment, which of the following allows all the VMs to have RAM allocated for use?

Question22: An office has a network that has all computers connected to two switches. The switches are connected
with a fiber cable. The computers and switches are all located in the same building. Which of the following
network types does this describe?

Question23: A shipping department is having problems with its thermal label printer. Two columns on the left are not
appearing on all labels. Which of the following should a technician do FIRST?

Question24: Which of the following devices is used to implement network security policies for an environment?

Question25: An end user wants to have a second monitor installed on a laptop. Which of the following would allow a
technician to configure the laptop to show both screens once the cable is connected?

Question26: A user connects a laptop to a docking station but is unable to see an image on the external monitor. The
user tests the docking station USB ports, and they are working fine. Which of the following should be done
NEXT?

Question27: A workstation was just moved to a new work location without a surge protector. It was working the day
before, but now the PC will not power on, the fans will not spin, and there are no signs of activity. Which of
the following should the technician do FIRST?

Question28: A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a
with a smartphone that the corporate wireless network is available and can be accessed. the technician
observes that the Ethernet connection to the corporate network is working. The technician disconnects the
Ethernet cable.
Which of the following should the technician do NEXT to troubleshoot this problem?

Question29: A technician is buying a PC that will host three VMs running at the same time with the current
configuration. The technician believes there might be a need to run several additional VMs in the near
future. Which of the following resources would be the MOST important to upgrade to allow for the
additional VMs?

Question30: A projector's image begins to flicker during a presentation. The laptop display does not produce this issue.
When a technician changes the resolution on the laptop, the issue persists. Which of the following is the
NEXT step the technician should take?

Question31: An employee's mobile device no longer charges, and the employee believes the battery is bad. A
technician tests the mobile device and finds it will charge on a wireless charging pad but not when it is
connected to a charging cable. Other devices charge without issue when the cable is used. Which of the
following should the technician perform FIRST to resolve the issue?

Question32: A technician is setting up a Windows mobile device for a user who had trouble reading text on a previous
device, especially at night.
Which of the following adjustments would be MOST appropriate?

Question33: A user reports that printing on heavy cardstock paper results in the image smearing if touched. When
printing on plain paper, the problem does not occur.
Which of the following would be the NEXT troubleshooting step to perform?

Question34: Which of the following wireless standards is only capable of 5GHz frequencies?

Question35: A customer wants to upgrade a PC's internal storage to have more room to store backups, photos, and
videos. The new storage should be large enough to avoid expanding again next year.
Which of the following BEST meets these needs?

Question36: Several company users are frequently forgetting passwords for their mobile devices and applications.
Which of the following should the systems administrator do to reduce the number of help desk tickets
submitted?

Question37: Ann, a user, reports that after setting up a new WAP in her kitchen she is experiencing intermittent
connectivity issues. Which of the following should a technician check FIRST?

Question38: A technician was called to check an unexpected clicking noise on a desktop that has become more
frequent every time a video editing application is loaded. The system fans have been replaced, but the
clicking noise remains. Diagnostics have been run on the video card.
Which of the following should me the technician do FIRST?

Question39: A technician receives a cellular from a manager. The technician is instructed to download a service
manual directly from the Internet to a laptop. However, there is no WiFi signal or wired Ethernet. Which of
the following would be the MOST appropriate connections for the technician to use?

Question40: Joe, a user, sets up an IMAP connection on his smartphone to connect to webmail. Joe is able to view
email, but he receives an error message when trying to send a message. When viewing the mail client's
configuration, Joe sees a valid SMTP server and port. Which of the following should Joe check NEXT to
resolve the issue?

Question41: Whenever a user's machine is turned on, a black screen appears prompting the user for an administrative
password. The technician has no such password on file for this machine.
Which of the following steps should the technician take to resolve this issue?

Question42: A customer accidentally drops a laptop while it is charging. The next day, the customer notices the laptop
will not turn on and calls a technician to investigate. The technician confirms the laptop will not turn on and
calls a technician to investigate. The technician confirms the laptop will not turn on even though it is
connected to the power adapter.
Which of the following components is the MOST likely cause of this behavior?

Question43: An engineer is working at a remote site that does not have Internet access. Which of the following features
should the engineer use to connect a laptop to the Internet if hotspot functionality is unavailable?

Question44: A customer recently moved a high-end graphics card from a known-working computer to a different
computer. The computer works without issue when viewing email and web pages or when using certain
applications. However, when a game with high-end graphics requirements is opened, the program will run
for a few minutes before the computer shuts down. Which of the following is MOST likely causing the
problem?

Question45: A technician wants to block remote logins to a server. Which of the following ports should be blocked?

Question46: The cloud model that represents a company maintaining some data in on-premise storage and some data
in cloud-based storage is known as:

Question47: Which of the following is the MOST likely cause for a network PC to have an APIPA address?